Podium is hiring a Manager, Customer Success (SMB) in Melbourne to lead a team owning 150+ SMBs. You’ll coach CSMs to onboard, drive product adoption and maximize value from onboarding to renewal.
You’ll balance people leadership with operational excellence, owning metrics on retention, adoption and expansion while partnering with Sales, Product, Marketing and Support to deliver an exceptional customer experience.
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Senior SMB Customer Success Manager – AI Platform in Melbourne employer: Podium
Podium is an exceptional employer that fosters a high-performance culture in its Melbourne office, where collaboration and support are at the forefront. With a competitive salary, uncapped commission, and a clear path for career advancement, employees are empowered to grow and thrive in a dynamic environment. The company values personal development and well-being, offering a monthly benefits allowance and a vibrant workplace that balances hard work with social engagement.
