Podium is seeking a Manager, Customer Success (SMB) in Melbourne to lead a high-performing team that owns 150+ small and medium businesses. You’ll coach and develop CSMs to deliver onboarding, drive product adoption and ensure customers extract full value from our AI-powered platform, from onboarding through renewal.
In this fast-paced role you’ll balance people management with operational excellence, owning performance against retention and expansion targets while collaborating with Sales,
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Senior SMB Customer Success Leader in Melbourne employer: Podium
Podium is an exceptional employer that fosters a high-performance culture in its Melbourne office, where collaboration and support are at the forefront. With a competitive salary, uncapped commission, and a clear path for career advancement, employees are empowered to grow and thrive in a dynamic environment. The company values personal development and well-being, offering a monthly benefits allowance and a vibrant workplace that balances hard work with social engagement.
