Podium is seeking a Customer Success Manager – SMB to be the main point of contact for SMB clients, orchestrating onboarding and driving ongoing success. You will collaborate with Sales, Product, Marketing, and Finance to address needs, mitigate churn and boost retention.
You will manage multi-location onboarding, cultivate multi-stakeholder relationships, and ensure value-based solutions using Podium's products. A strong customer-centric approach with attention to detail is essential.
Strategic SMB Customer Success Manager for Revenue Growth in Melbourne employer: Podium Corp Inc
At Podium, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Business Development Manager, you'll benefit from a competitive salary, uncapped commission, and a $650 monthly Lifestyle & Wellbeing Allowance, all while enjoying clear career progression and ongoing professional development in our modern CBD office. Join us to not only advance your career but also to be part of a supportive team that values diverse perspectives and celebrates success together.
