Quality Officer

Quality Officer

Part-Time 32.4 - 39.6 $ / hour (est.) On-site
P

At a Glance

  • Tasks: Ensure quality and compliance in aged care, driving continuous improvement.
  • Company: PM Aged Care, a trusted facility with over 25 years of experience.
  • Benefits: Competitive salary, salary packaging, and a supportive team environment.
  • Other info: Part-time or casual role with opportunities for personal growth.
  • Why this job: Make a real difference in residents' lives while growing your career.
  • Qualifications: Relevant qualification in Nursing, Health, or Quality; experience in aged care preferred.

The predicted salary is between 32.4 - 39.6 $ per hour.

About the Company

Located in the northern Brisbane suburb of Bald Hills, PM Aged Care is a 60 bed facility providing highly accredited residential and respite care for over 25 years.

Offering a safe and welcoming home for all our residents, our mission has always been to have a positive impact on the well being of our residents and to care and support one another like family.

About the Role

We are seeking an experienced and proactive Quality Officer 3 days a week (part time or casual) to develop quality, compliance, governance and resident outcomes.

Reporting to the General Manager you will support a culture of continuous improvement, ensuring that care and services are evidence-based, and responsive to individual needs.

Key responsibilities

  • Monitor and ensure compliance with the Strengthened Aged Care Quality Standards
  • Coordinate accreditation processes, audits, and regulatory submissions
  • Maintain and review policies, procedures, and governance systems
  • Ensure documentation meets legislative and organisational requirements
  • Lead and coordinate continuous improvement activities across the service
  • Analyse quality indicators (e. g., incidents, complaints, clinical data)
  • Identify trends, risks, and opportunities for improvement
  • Implement and monitor corrective and preventive actions
  • Oversee incident management systems, including reporting, investigation, and follow-up
  • Support risk assessments and mitigation strategies

About you

  • Relevant qualification in Nursing, Health, Quality or related field
  • Current Police Check
  • Experience in aged care quality, compliance or clinical governance
  • Sound knowledge of the Strengthened Aged Care Quality Standards
  • Strong understanding of risk management and continuous improvement systems
  • Excellent communication, organisational and analytical skills
  • Strong attention to detail and critical thinking
  • Ability to analyse data and drive improvements
  • Commitment to person-centred and culturally safe care
  • Have sound knowledge of different relevant IT systems for example Microsoft Office
  • Competitive Salary including Salary packaging benefits
  • Strong team and supportive environment
  • Opportunity for personal growth
  • #J-18808-Ljbffr

Quality Officer employer: PM Aged Care

PM Aged Care is an exceptional employer located in the welcoming community of Bald Hills, offering a supportive and family-like work culture that prioritises the well-being of both residents and staff. With over 25 years of experience in providing accredited aged care, employees benefit from competitive salaries, salary packaging options, and ample opportunities for personal and professional growth in a role that truly makes a difference in the lives of others.

P

Contact Details:

PM Aged Care Recruitment Team

We think you need these skills to ace Quality Officer

Quality Compliance
Governance Systems
Accreditation Processes
Aged Care Quality Standards
Risk Management
Continuous Improvement
Incident Management