Plungie is transforming how pools are delivered in Australia, giving builders more control and homeowners faster access to premium concrete pools. The Customer Service Manager will lead a multi-functional Customer Experience team, drive the end-to-end customer journey, and optimize CRM-driven processes to support scalable growth.
You will partner with internal teams and external agencies to refine systems, improve workflows, and ensure exceptional service delivery.
Customer Experience Manager – Growth & Service Excellence in Brisbane employer: Plungie
At Plungie, we pride ourselves on being an exceptional employer that values simplicity, agility, and togetherness. As a Pre-cast Reo Cage Welder, you'll enjoy consistent work stability, a supportive indoor environment free from weather disruptions, and the opportunity for permanent employment with competitive pay. Our culture fosters growth and camaraderie, ensuring you feel valued while contributing to our mission of transforming pool delivery for builders and homeowners alike.
