Plenti in Australia is seeking a Customer Support Team Leader to guide a high-performing team delivering support to borrowers and investors across phone, chat and email. You will coach, develop and manage daily operations, handle escalated issues and drive continuous improvement to meet service targets.
The role requires 3–5 years leading a customer service team, experience in financial services preferred, strong problem-solving, data analysis and compliance awareness, plus excellent stakeholder
Customer Support Team Lead | Fintech, Growth, Flexible in Adelaide employer: Plenti
Plenti is an exceptional employer that fosters a high-performing, diverse, and collaborative work culture, making it an ideal place for professionals looking to make a significant impact in the fintech industry. With a commitment to innovation and employee development, Plenti offers flexible working arrangements, volunteer and study leave, and numerous opportunities for career growth, all while being part of a dynamic team dedicated to reshaping Australia's financial ecosystem. Join us to not only advance your career but also contribute to meaningful change in the lending landscape.
