Workforce Team Leader

Plena Healthcare is a national allied health provider across Residential Aged Care and Community - with over 20 years’ experience. Our Physiotherapists, Occupational Therapists, Podiatrists, Speech Pathologists and Dietitians are passionate about the care they provide to the clients who are at the centre of everything we do. Every day, we work together united by a common purpose; to provide quality care so people can live healthier, happier and more independent lives.

With mobile therapists based around Australia, Plena Healthcare therapists provide a pivotal difference to aged care facilities and the community with an outlook focused on collaboration, motivation, passion and inspiration.

The Opportunity: As a Rostering Team Leader, you’ll lead and support the rostering team to coordinate Allied Health services for consumers living in Residential Aged Care Facilities and the Community. Join our wonderful team in our Norwood office, where you’ll play a key role in supporting the team and ensuring a high-quality service for our consumers.

You will be responsible for:

• Creating well planned and optimised rosters for clinicians within Plena Healthcare, ensuring that service delivery requirements have been achieved.
• Arranging initial assessments with new consumers after they send through a referral, confirming consumer details, funding, and initial service dates.
• Arranging ongoing appointments based on the recommendations of the clinician and the approval of the client or case manager.
• Answering general enquiries, cancellations or rescheduling requests via a shared phoneline and group email alongside other Rostering Coordinators.
• Supporting the review and assessment of the Plena Healthcare workforce and raising clinical job requisitions when needed.
• Analysing clinician availability and offering workforce resourcing commentary for National Modality Management and your line management.
• Processing planned and unplanned leave requests whilst ensuring adequate service delivery is maintained.

About you: To be successful in this role, you will bring excellent attention to detail, strong customer service skills, and a proven ability to prioritise tasks effectively. You will demonstrate confidence in managing multiple deadlines, work with a positive and collaborative attitude, and ideally have previous experience in rostering and/or administration. Knowledge of Allied Health would also be highly advantageous.

Additionally, you will require:

• National Police clearance
• Right to work evidence

Plena Perks:

• Flexible working arrangements to support your work–life balance, including 2 days per week from home.
• Supportive, team-based culture with mentoring and collaboration.
• Professional development and ongoing learning opportunities.
• Meaningful, values-driven work environment where your contribution matters.
• Plena Health Kick - $ towards your health and wellbeing.

We are a values-led organisation, we bring energy, act with integrity, nurture and care, we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.