Platinum Technology, an Asia Pacific‐based IT services firm, seeks a proactive IT Service Desk professional in Australia. You will respond to inquiries, resolve incidents, and manage tickets end‐to‐end while collaborating with engineers and vendors.
Cloud and on‐prem infrastructure support are core duties, with a strong emphasis on customer service and documentation. Ideal candidates have Australian working rights, solid IT support experience, and familiarity with Microsoft 365, Azure AD, and
