Key responsibilities
- Prepare, interpret, maintain and review contracts, service agreements, work orders and related contractual documentation
- Develop, review and coordinate contract variations, extensions, quotations and changes in scope, and assist with negotiations as authorised by management
- Manage contract correspondence, registers, records, approvals and other paperwork associated with the delivery of contracted services
- Respond to client inquiries and resolve administrative or contractual issues concerning service delivery, documentation, reporting and payment claims
- Develop forward plans and weekly works programs in consultation with operational staff and the client
- Monitor performance against contractual obligations, agreed programs, milestones, service levels and client requirements, and identify matters requiring attention
- Collect and analyse contract and project data, maintain reporting systems, and prepare regular submissions and reports on works completed, progress and outcomes
- Coordinate requests for quotation and tender-related documentation, including preparing responses and ensuring supporting information is complete and submitted on time
- Prepare and finalise monthly payment claims, supporting schedules and associated client reporting
- Liaise with the Business Manager, field supervisors, contractors, clients and other stakeholders to ensure contractual requirements and operational goals are met
About you
- A relevant AQF Diploma or higher qualification in business, contract management, project management, construction management or a related field; or at least three years of relevant contract administration experience
- Demonstrated experience administering commercial or service contracts, including contract documentation, variations, reporting and payment claims
- Experience coordinating client requirements and working with operational teams, contractors and management
- Strong ability to interpret contractual terms, scope requirements and service obligations
- High-level planning, organisation, problem-solving and time-management skills
- Accurate written communication, reporting, document control and record-keeping skills
- Confidence managing client relationships and competing priorities in a deadline-driven environment
- Proficiency in Microsoft Word and Excel; experience with Microsoft Project or comparable planning software is desirable
- A genuine commitment to workplace health and safety and contract compliance
- Experience in vegetation management, arboriculture, civil works, utilities, construction or another field-services environment will be highly regarded
What we offer:
- A full-time position with an established service business.
- Opportunity to take ownership of key client contracts and contribute to service delivery improvements.
- Training and professional development opportunities.
- Opportunity to progress to Client Management and Operational roles within the business.
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Contract Administrator employer: Plateau Tree Service
Plateau Tree Service is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. Located in Australia, we offer competitive benefits, opportunities for professional growth, and a commitment to health and safety standards, making it a rewarding place for those passionate about vegetation management and field services.
