At a Glance
- Tasks: Welcome patients, manage appointments, and support our clinical team in a friendly environment.
- Company: Join a dedicated team at Plastic Surgery Queensland, focused on patient-centered care.
- Benefits: Competitive hourly rate based on experience and a supportive work culture.
- Other info: Opportunity to grow in the exciting fields of plastic and cosmetic surgery.
- Why this job: Make a real difference in patient experiences while working in a dynamic healthcare setting.
- Qualifications: Experience in medical administration and exceptional customer service skills are essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
Plastic Surgery Queensland is proud to unite a team of dedicated and highly experienced plastic surgeons and clinic nurses, all committed to delivering patient-centered care. Our specialists have extensive expertise in trauma, reconstructive surgery, breast surgery, head and neck cancer reconstruction, skin cancer treatment, melanoma procedures, and a diverse range of aesthetic and cosmetic treatments.
We are seeking an experienced full-time Medical Receptionist to join our team of clinical and non-clinical staff. This role is crucial in providing exceptional administrative support and ensuring a positive patient experience. The ideal candidate will serve as a welcoming point of contact for patients, a trusted colleague, and a reliable support for our practitioners. A background in medical administration and a genuine passion for delivering outstanding patient care are essential. Hourly rate paid based on experience.
Key Responsibilities
- Greet and welcome patients in-person and via phone in a friendly and professional manner.
- Schedule appointments, manage patient records, and ensure a seamless flow of operations.
- Handle patient inquiries, assist with procedure bookings, and address questions or concerns.
- Support general administrative tasks such as filing, data entry, and record-keeping.
- Collaborate with the clinical team as needed.
About You
- Proficiency in Genie Solutions practice software (preferred).
- Experience with WorkCover Queensland.
- Exceptional customer service skills, with a professional phone manner and polished presentation.
- Strong commitment to maintaining patient confidentiality and safeguarding sensitive information.
- Personable, friendly, and professional demeanor.
- Competent in using computer systems and software, with meticulous attention to detail.
- Ability to multi-task, prioritize duties, and manage time efficiently while ensuring accuracy.
- Capable of working both independently and as part of a collaborative team.
- An interest in the plastic, reconstructive, and cosmetic surgery fields is a plus.
If you are passionate about providing exceptional customer service and contributing to the success of a dynamic healthcare practice, we encourage you to apply for this role. Please click the "Apply Now" button to submit your application.
Medical Receptionist in Brisbane employer: Plastic Surgery Queensland
At Plastic Surgery Queensland, located in the vibrant South Brisbane area, we pride ourselves on fostering a supportive and collaborative work environment that prioritises patient care. As a Medical Receptionist, you'll enjoy competitive pay based on experience, opportunities for professional growth, and the chance to work alongside a dedicated team of healthcare professionals committed to excellence in plastic and reconstructive surgery. Join us to make a meaningful impact in patients' lives while developing your skills in a dynamic clinic setting.
Contact Details:
Plastic Surgery Queensland Recruitment Team
