At a Glance
- Tasks: Welcome patients, manage appointments, and support our clinical team.
- Company: Join a leading plastic surgery clinic dedicated to patient care.
- Benefits: Competitive hourly rate based on experience and a supportive work environment.
- Other info: Opportunity to grow in a dynamic healthcare setting with a focus on teamwork.
- Why this job: Be the friendly face of healthcare and make a difference in patient experiences.
- Qualifications: Experience in medical administration and exceptional customer service skills.
The predicted salary is between 19.8 - 24.2 $ per hour.
Plastic Surgery Queensland – South Brisbane QLD
Plastic Surgery Queensland is proud to unite a team of dedicated and highly experienced plastic surgeons and clinic nurses, all committed to delivering patient-centered care.
Our specialists have extensive expertise in trauma, reconstructive surgery, breast surgery, head and neck cancer reconstruction, skin cancer treatment, melanoma procedures, and a diverse range of aesthetic and cosmetic treatments.
Position Overview
We are seeking an experienced full-time Medical Receptionist to join our team of clinical and non-clinical staff.
This role is crucial in providing exceptional administrative support and ensuring a positive patient experience.
The ideal candidate will serve as a welcoming point of contact for patients, a trusted colleague, and a reliable support for our practitioners.
A background in medical administration and a genuine passion for delivering outstanding patient care are essential.
Hourly rate paid based on experience.
Key Responsibilities
- Greet and welcome patients in-person and via phone in a friendly and professional manner.
- Schedule appointments, manage patient records, and ensure a seamless flow of operations.
- Handle patient inquiries, assist with procedure bookings, and address questions or concerns.
- Support general administrative tasks such as filing, data entry, and record-keeping.
- Collaborate with the clinical team as needed.
About You
- Proficiency in Genie Solutions practice software (preferred).
- Experience with Work Cover Queensland.
- Exceptional customer service skills, with a professional phone manner and polished presentation.
- Strong commitment to maintaining patient confidentiality and safeguarding sensitive information.
- Personable, friendly, and professional demeanor.
- Competent in using computer systems and software, with meticulous attention to detail.
- Ability to multi-task, prioritize duties, and manage time efficiently while ensuring accuracy.
- Capable of working both independently and as part of a collaborative team.
- An interest in the plastic, reconstructive, and cosmetic surgery fields is a plus.
If you are passionate about providing exceptional customer service and contributing to the success of a dynamic healthcare practice, we encourage you to apply for this role.
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Medical Receptionist in Brisbane employer: Plastic Surgery Queensland
At Plastic Surgery Queensland, located in the vibrant South Brisbane QLD, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in delivering exceptional patient care. As a Medical Receptionist, you'll benefit from ongoing professional development opportunities, a strong emphasis on teamwork, and the chance to work alongside highly skilled professionals in the field of plastic and reconstructive surgery. Join us to be part of a dedicated team that values your contributions and prioritises both patient satisfaction and employee well-being.
Contact Details:
Plastic Surgery Queensland Recruitment Team
