Service Coordinator and Administrator in Sydney

Service Coordinator and Administrator in Sydney

Sydney Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate daily schedules for plumbers and manage general administration tasks.
  • Company: Join Planet Plumbing Group, a top-tier plumbing company with over 30 years of experience.
  • Benefits: Enjoy a competitive salary, supportive leadership, and potential for permanent employment.
  • Other info: Diversity and inclusion are celebrated; all backgrounds are encouraged to apply.
  • Why this job: Be part of a collaborative team that values ownership and problem-solving.
  • Qualifications: Experience in administration or maintenance roles is a plus; strong communication skills are essential.

The predicted salary is between 62100 - 75900 $ per year.

Planet Plumbing Group has more than 30 years’ experience delivering industry leading hydraulic services across all sectors: residential, commercial, industrial and civil. We are one of the largest Top Tier Plumbing Companies in the country. Planet FM is part of the Planet Plumbing Group and is a leading facilities maintenance company dedicated to providing plumbing maintenance services to commercial properties. With a focus on excellence and customer satisfaction, we are committed to delivering reliable plumbing solutions to our clients.

Role Overview

Reporting to our Facilities Maintenance Manager, we're looking for a full-time Service Coordinator/Administrator to schedule the daily rosters of our maintenance plumbers, liaising with clients, customers and technicians, as well as coordinating general administration and accounts duties. Please note this role is based 5 days a week in our Campsie office. Working hours are Monday to Friday 8:30am to 4:30pm. This role is a parental leave cover with a strong potential for a permanent conversion.

Key Responsibilities

  • Manage, coordinate and schedule daily works using AroFlo ERP software for planned preventative and reactive maintenance works.
  • Liaise with internal and external stakeholders regarding job progress, service follow-ups, and other general communication.
  • Assist with invoicing, purchasing orders, and cost tracking.
  • Prepare and submit client reports, service records, and other supporting documentation.
  • Maintain asset registers, service schedules and compliance documentation.
  • Assist with general administration, daily operation of the FM division, and other ad-hoc duties as required.

We are looking for

  • Proficiency in AroFlo (ERP) will be considered favourably.
  • Previous experience in a similar role - experience in maintenance and/or plumbing considered favourably.
  • General understanding of trades/building services; in particular basic plumbing knowledge and terminology.
  • Clear and professional written and verbal communication skills, with confidence to communicate with technicians, clients, suppliers and management.

Culture

People enjoy working at Planet because they're trusted to lead and take ownership, supported by a collaborative team who inspire one another, and are given the tools to do the job properly. We believe our strengths are our people and we strive to be our best by backing our people with a culture that embodies our "No Problems - Only Solutions" attitude.

Competitive base salary (commensurate with experience), Campsie-based β€” inner-west office, no long commutes, on-site parking and nearby amenities (Clemton Park Shopping Village). Supportive leadership team with 30+ years of industry experience behind you. Stable, growing business β€” permanent role with genuine career progression. Diversity and inclusion supported β€” all backgrounds encouraged to apply. We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply.

Service Coordinator and Administrator in Sydney employer: Planet Plumbing Group

Planet Plumbing Group is an exceptional employer, offering a dynamic and supportive work environment for Maintenance Plumbers in Brisbane. With a commitment to employee growth and development, we provide access to resources, above award wages, and a fully maintained company vehicle, ensuring our team members thrive in their roles. Join us to be part of a progressive, people-first business that values diversity and fosters long-term career opportunities.

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Contact Details:

Planet Plumbing Group Recruitment Team

We think you need these skills to ace Service Coordinator and Administrator in Sydney

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Organizational Skills