Placed.au is seeking a full-time Customer Service Manager in Camellia, New South Wales to lead the customer service team, drive high satisfaction, and coordinate removal services across the moving process.
You will resolve inquiries and complaints, implement service improvements, monitor KPIs, and collaborate with sales, operations and logistics to ensure seamless delivery and compliant records. This role requires strong leadership, budget awareness, and a focus on continuous improvement.
Customer Service & Operations Lead in Bankstown employer: Placed Australia
At Placed.au, we pride ourselves on being an exceptional employer in the disability services sector, located in the vibrant community of Seaford, Victoria. Our supportive work culture fosters collaboration and personal growth, offering employees opportunities for professional development and training to enhance their skills. With a strong commitment to inclusivity and empowerment, we ensure that our team members feel valued and are equipped to make a meaningful impact in the lives of individuals with disabilities.