Office Administrator / Operations Coordinator
PJ Electrical & Air-Conditioning Services (PJES) is seeking an experienced and motivated Senior Office Administrator / Operations Coordinator to join our growing team in Cairns.
This is a full-time position that offers variety, responsibility, and the opportunity to become a key member of our administration and operations team.
About the Role
The successful applicant will play an important role in supporting the day-to-day operations of the business, working closely with management, office staff, technicians, suppliers, and clients.
Responsibilities include:
- Customer service and telephone support
- Creating and managing jobs in AroFlo
- Scheduling technicians and coordinating daily workload
- Liaising with customers, suppliers, and manufacturers
- Managing purchase orders, parts ordering, and parts returns
- Supporting invoicing and job completion processes
- Managing client portals and contract administration requirements
- Maintaining electronic records and filing systems
- Assisting with compliance, training, and administration activities
- General office and operational support
About You
To be successful in this role, you will have:
- Previous administration or service coordination experience
- Strong organisational and time management skills
- Excellent communication skills
- High attention to detail
- Strong customer service skills
- Confidence using Microsoft Office and Microsoft 365 applications
- Ability to work independently and as part of a team
- A positive and proactive attitude
Highly Regarded
- Experience in electrical, air conditioning, construction, maintenance, or trade services industries
- Experience with AroFlo or similar job management software
- Contract administration experience
- Experience with client portals and compliance documentation
- Certificate III or IV in Business Administration
What We Offer
- Full-time permanent position
- Friendly and supportive team environment
- Ongoing training and development
- Diverse and interesting work
- Long-term career opportunities
- Opportunity to grow into a senior operations support role
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Office Administrator / Operations Coordinator employer: PJ Electrical Services
PJ Electrical & Air-Conditioning Services is an excellent employer, offering a dynamic work environment in Cairns where you can engage in diverse projects that make a real impact in remote communities across Far North Queensland. With a strong emphasis on quality workmanship and safety, our supportive team fosters a culture of collaboration and growth, providing ample opportunities for professional development while enjoying the unique lifestyle that this beautiful region has to offer.
