At a Glance
- Tasks: Support sales operations by managing orders and coordinating with customers and teams.
- Company: Join a leading Australian manufacturer with a strong reputation since 1972.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive team environment.
- Other info: Great opportunity for career growth in a fast-paced, collaborative setting.
- Why this job: Perfect for those who love sales, customer service, and working with systems.
- Qualifications: Experience in sales admin or customer service, with strong attention to detail.
The predicted salary is between 47250 - 57750 $ per year.
Pipe Couplings (A/Asia) Pty Ltd, established in 1972, is one of Australia’s leading manufacturers of poly pipe and fittings. This role is ideal for someone who enjoys working with systems, supporting sales processes, and delivering excellent customer service in a fast-paced manufacturing environment. This is not an account’s role—it is a key position focused on supporting the sales function through accurate order processing, system management, and customer coordination.
About the Role
You will play an important role in keeping our sales operations running smoothly by managing orders, maintaining accurate system data, and supporting both customers and the sales team.
Key Responsibilities
- Process and manage customer orders accurately using Unleashed (ERP) and CRM systems
- Handle incoming customer enquiries via phone, email, and online platforms
- Support the sales team with quotes, pricing, product information, and general enquiries
- Maintain and update customer, pricing, and product data across ERP and CRM systems
- Coordinate with production, warehouse, and logistics teams to ensure timely order fulfilment
- Monitor order progress and provide updates to customers as required
- Generate basic reports and insights using Excel and internal systems
About you
- Experience in sales administration, internal sales, or customer service support role
- Data entry and experience with CRM platforms, and/or Microsoft products including Excel
- Strong attention to detail, particularly when processing orders and managing data
- Excellent communication skills with a strong customer service focus
- Well-organised with the ability to prioritise tasks and manage time effectively
- A proactive, solutions-focused mindset with the ability to keep things moving
- Comfortable working in a fast-paced, team-oriented environment
What we offer
- Competitive Salary package
- Stable, long established Australian manufacturing business
- Supporting and collaborative team environment
- Ongoing training and development opportunities
This role is best suited to someone who enjoys working at the intersection of sales, customer service, and systems, rather than pure administration or accounts. If you’re looking to build your career in sales operations and administration, we’d love to hear from you.
Internal Sales Support & Administration Officer in Sydney employer: Pipe Couplings (A/Asia)
At Pipe Couplings (A/Asia) Pty Ltd, we pride ourselves on being a supportive and collaborative employer in the heart of Australia's manufacturing sector. Our commitment to employee growth is reflected in our ongoing training opportunities and a stable work environment that fosters teamwork and innovation. Join us to be part of a dynamic team where your contributions directly impact our sales operations and customer satisfaction.
