Reservations & Guest Experience Specialist in Melbourne

Reservations & Guest Experience Specialist in Melbourne

Melbourne Full-Time On-site
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Pinnacle People is looking for a motivated and customer-focused Reservations Consultant to join our team.

This role is ideal for someone who enjoys working in a fast-paced environment, has excellent communication skills, and thrives on delivering outstanding customer service.

About the Role

Manage bookings and reservations via phone and email

Provide exceptional customer service to clients and candidates

Maintain accurate records and booking information

Coordinate staffing requirements nationally

Respond to enquiries in a professional and timely manner

Roster

4 or 5 days per week

Hours: 11:00am to 7:00pm

Opportunity for additional shifts as required

About You

Strong communication and organisational skills

Proven administration, reservations, customer service, or hospitality experience preferred

Ability to multitask and work under pressure

Confident using computer systems and Microsoft Office & Excel

Reliable, proactive, and a team player

Why Join Pinnacle People?

Join Australia's leading hospitality and staffing agency

Supportive and collaborative team environment

Ongoing training and development opportunities

Central office location with career growth potential

If you're looking for a dynamic role where no two days are the same, we'd love to hear from you.

Apply now and become part of the Pinnacle People team.

If you thrive in a fast-paced environment, enjoy problem-solving, and are looking for a role that keeps you engaged throughout the night, we'd love to hear from you.


If this sounds like you, apply today!

Flami Hobbs | Director of People & Culture

Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.

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    Which of the following statements best describes your right to work in Australia? Do you have experience in administration? Which of the following Microsoft Office products are you experienced with?

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What can I earn as a Reservations Consultant

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Reservations & Guest Experience Specialist in Melbourne employer: Pinnacle People - Melbourne

Pinnacle People is an exceptional employer located in the heart of Melbourne, offering a vibrant work culture that prioritises employee development and growth. As a Reservations & Guest Experience Specialist, you'll enjoy comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on customer experiences while working in a dynamic, fast-paced setting.

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Contact Details:

Pinnacle People - Melbourne Recruitment Team