Ping Identity is seeking a Senior Technical Support Engineer II to ensure seamless customer experiences through high-quality technical assistance. You will be part of a global team with a shifted schedule, including weekend coverage, handling product-specific cases and escalations.
You will troubleshoot across Linux/Unix/Windows, Java and web servers, supporting cloud platforms like AWS, Azure, and GCP. Collaboration, proactive communication, and a customer-first mindset are essential to succeed
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Senior Technical Support Engineer II - Global, Shift-Ready in Sydney employer: Ping Identity
Ping Identity is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development programs and mentorship, all while being part of a supportive team dedicated to driving success in the APAC region. With a focus on work-life balance and a commitment to employee well-being, Ping Identity stands out as a rewarding place to build a meaningful career.
