Ping Identity is seeking a Support Account Manager to lead high-touch engagements with premier clients. The role focuses on incident management, coordinating with internal engineering teams, and improving processes to ensure fast, effective resolutions.
You will manage customer relationships, align engineer priorities with client needs, and help drive consistent, scalable support practices across regions. This position emphasizes communication, process refinement, and strong ownership of client
Senior Enterprise Support Account Manager employer: Ping Identity
Ping Identity is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development programs and mentorship, all while being part of a supportive team dedicated to driving success in the APAC region. With a focus on work-life balance and a commitment to employee well-being, Ping Identity stands out as a rewarding place to build a meaningful career.
