At a Glance
- Tasks: Assist customers via phone and email, managing requests and resolving issues.
- Company: Join a trusted national organisation with a supportive team culture.
- Benefits: Earn $35-40 per hour plus super, with potential for permanent employment.
- Other info: Enjoy a hybrid work arrangement and opportunities for career growth.
- Why this job: Make a difference in customer care while developing your career.
- Qualifications: Experience in customer service, strong communication, and organisational skills.
The predicted salary is between 35 - 40 $ per hour.
Synergie Australia is seeking a Customer Service Representative for a trusted client located in Northgate, QLD.
Pay: $35-40 per hour + Super
Duration: 3‐month temporary assignment with potential for permanent employment
Hours: Monday–Friday 9:00am - 5:00pm
Location: Northgate QLD
What you will be required to do:
- Responding to customer enquiries via phone and email
- Managing customer requests through Salesforce and internal systems
- Coordinating service bookings and scheduling requirements
- Resolving customer issues and complaints in a professional manner
- Maintaining accurate customer records and account information
- Liaising with internal departments to ensure service delivery standards are met
- Working within KPI and service level expectations
- Building strong relationships with customers and stakeholders
To be successful in the role you will:
- Previous experience within a customer service or contact centre environment
- Strong communication skills, both written and verbal
- Excellent organisational and time management abilities
- High attention to detail and data entry accuracy
- Proficiency with Microsoft Office Suite
- Ability to multitask and manage competing priorities
- Experience using Salesforce or other CRM systems will be highly regarded
- A positive attitude and strong customer‐focused approach
What's on offer for you:
- Opportunity to join a leading national organisation
- Potential to transition into a permanent position after three months
- Supportive and collaborative team environment
- Career development and progression opportunities
- Hybrid working arrangement available upon permanent conversion
- Stable Monday to Friday roster
Gatehouse Coordinator: Asset Deliveries & Customer Care in Gold Coast employer: Pickles Auctions
At Pickles Auctions, we pride ourselves on fostering a vibrant and supportive work culture that values teamwork and innovation. Located in the heart of Bibra Lake, our permanent, full-time roles offer not only competitive pay but also significant opportunities for career advancement in a dynamic environment. Join us to be part of a dedicated team where your contributions are recognised and rewarded, and where you can grow your skills in a hands-on role that makes a real impact.
