At a Glance
- Tasks: Be the face of our service department, creating standout customer experiences.
- Company: Join a family-owned, progressive automotive group on the Gold Coast.
- Benefits: Earn $90K-$100K, enjoy a 5-day work week, and have vehicle negotiable.
- Other info: No Saturdays, ongoing training, and supportive management await you!
- Why this job: Experience a fun workplace culture with real career progression opportunities.
- Qualifications: Proven experience as a Service Advisor and strong customer service skills.
The predicted salary is between 90000 - 100000 $ per year.
Pickering Automotive Group is expanding — and this is not your average Service Advisor role. With continued growth across multiple brands and the opening of a state-of-the-art service facility, we’re on the hunt for an experienced Service Advisor who wants to be well paid, well supported, and genuinely enjoy coming to work.
Why This Role Is Different
- Six-figure earning potential
- No Saturdays
- Vehicle negotiable as part of your package
- Fun is mandatory — you spend too much time at work not to enjoy it
- We work as one team, support each other daily, and take pride in delivering standout customer experiences with a can-do attitude.
About Pickering Automotive Group
We’re a family-owned, Gold Coast–based, multi-franchise automotive group, proudly representing brands including MGGAC Plus prestige brands through Pickering Luxury Garage. You’ll be based at our Southport / Arundel location, joining one of Australia’s most progressive dealer groups — where career advancement is actively encouraged and prioritized internally.
The Role
This is a permanent, full-time Service Advisor position, where you’ll be the face of our service department. Key responsibilities include:
- Greeting and assisting guests during service drop-off
- Creating a standout customer experience from start to finish
- Processing service invoices and payments at collection
- Liaising with the workshop manager to clearly communicate customer concerns
- Assisting customers with service and warranty enquiries
- Supporting warranty claims and ensuring manufacturer compliance
- Liaising with our Warranty clerk regarding warranty repairs and approvals
- Preparing repair orders and reconciling accounts
What We’re Looking For
You’ll thrive in this role if you have:
- Proven experience as a Service Advisor (dealership experience highly regarded)
- Strong customer service skills — in person, phone, and written
- High attention to detail and accuracy
- A problem-solving mindset and genuine desire to help customers
- Ability to work independently and as part of a tight-knit team
- Experience with Auto-IT / Units (highly regarded)
- Professional, reliable, and punctual approach
- Must have valid Australian work rights for this position.
What You’ll Get
- $90K-$100K on target earning potential for top performers
- Generous base + attractive incentive structure
- 5-day working week (no Saturdays)
- Vehicle negotiable as part of your remuneration
- Supplied uniform
- Ongoing training and development
- Real career progression opportunities
- Supportive management and a vibrant, fun workplace culture
We genuinely believe great people deserve great rewards — and we never lose sight of that.
Ready to Step Up?
If you’re an experienced Service Advisor looking for a role where your effort is acknowledged, appreciated, and properly paid, we want to hear from you.
Automotive Service Advisor employer: Pickering Automotive Group
Pickering Automotive Group is an exceptional employer located on the beautiful Gold Coast, offering a vibrant work culture that values teamwork and innovation. As an Automotive Parts Manager, you will benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that encourages personal growth. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while enjoying the stunning coastal lifestyle.
Contact Details:
Pickering Automotive Group Recruitment Team
