At a Glance
- Tasks: Coordinate commercial projects and ensure smooth communication between teams and clients.
- Company: Reputable national window furnishings business with a strong focus on customer service.
- Benefits: Stable career, hybrid work model, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on detail and customer satisfaction.
- Why this job: Join a dynamic team and make an impact in the commercial window furnishings industry.
- Qualifications: 2+ years in administration or coordination, strong organisational and communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Our client is a highly regarded national window furnishings business servicing residential customers, commercial projects and volume builders across Australia. They are seeking an experienced Commercial Operations Coordinator to support supervisors and management while coordinating individual jobs across large-scale commercial projects. This is a key role responsible for ensuring a smooth process between the company, builders, suppliers and installers from project handover through to completion.
About You
- Minimum 2 years' experience in administration, coordination or office support, preferably within window furnishings, construction or a similar commercial environment
- Experience working with commercial building projects
- Strong customer service skills and a professional telephone manner
- Excellent organisational skills and strong attention to detail
- The ability to multitask, prioritise and manage competing deadlines
- Strong written and verbal communication skills
- Confident computer skills and the ability to learn new systems quickly
- An outgoing and engaging personality with the ability to build strong relationships with customers, builders and internal teams
- The ability to work effectively under pressure and take ownership of your responsibilities
Key Responsibilities
- Manage individual commercial projects from handover by the Estimating team through to completion
- Coordinate with Project Managers to arrange site inspections and ensure projects are progressing in line with installation requirements
- Prepare check measure documentation and liaise with the Scheduling team to coordinate site visits
- Work closely with the Supply Chain team to monitor key project milestones and ensure stock is available in line with building programs
- Coordinate product arrivals and communicate with sites, Scheduling and installers to ensure installations are completed on time
- Manage variation requests from builders and clients, handling smaller variations directly and coordinating larger requirements with the Estimating team
- Work closely with supervisors, construction managers, estimators and other internal departments to ensure projects run smoothly
The Opportunity
This is an excellent opportunity to join a reputable and established national business offering a stable, long-term career in the commercial window furnishings industry. If you have strong coordination and administration skills and enjoy working in a fast-paced commercial environment where attention to detail and customer service are key, we would love to hear from you.
Hybrid Commercial Operations Coordinator in Melbourne employer: Phoenix Source And Select
Join a supportive, family-owned Australian business that prioritises exceptional customer service and employee well-being. With a focus on work-life balance, ongoing training, and career development opportunities, this role offers a chance to thrive in a collaborative environment. Enjoy the stability of long-term employment while being part of a close-knit team dedicated to exceeding customer expectations.
