At a Glance
- Tasks: Provide expert technical support and training to customers and sales teams.
- Company: Join Phoenix Contact, a global leader in electrical engineering and automation.
- Benefits: Permanent full-time role with career growth, wellbeing programs, and a collaborative culture.
- Other info: Strong communication skills and Australian work rights required.
- Why this job: Be part of an innovative team driving the future of industrial automation.
- Qualifications: Tertiary qualification in Engineering and 3+ years in application engineering or technical support.
The predicted salary is between 82800 - 101200 $ per year.
Phoenix Contact is a global leader in electrical engineering, industrial automation, and industrial connectivity solutions.
With operations in more than 100 countries and a strong presence across Australia and New Zealand, we provide innovative technologies that power industries and support the future of automation.
- We are currently seeking a motivated and technically driven
- Field Application Engineer to join our team in
Eastern Creek, NSW .
This role is ideal for someone passionate about delivering technical solutions, supporting customers, and enabling sales success across industrial and automation markets.
About the Role
As a Field Application Engineer, you will play a critical role in supporting sales teams and customers by delivering high-quality technical expertise across the Phoenix Contact product portfolio.
You will provide both pre-and-post sales technical support, deliver training, and contribute to solution development, helping driving sustainable growth and long-term customer success.
Key Responsibilities
- Technical Support & Solutions
- Provide expert pre-and post-sales technical support to internal teams and customers.
- Support solution-based sales opportunities and assist with technical specifications and quotations.
- Deliver on-site technical support including testing an commissioning.
- Manage and resolve technical queries through helpdesk systems.
- Training and Stakeholder Engagement
- Deliver product training, seminars, and technical presentations to internal and external stakeholders.
- Conduct "lunch & learns" sessions and support customer education initiatives.
- Collaborate with product management on new product introductions.
- Support major projects, tenders, and technical submissions.
- Assist in driving value-added solutions and project outcomes within your territory.
- Prepare technical drawings using Auto CAD or similar tools.
- Work closely with sales, distribution, and product teams to deliver customer outcomes.
- Contribute to continuous improvement, innovation, and technical excellence
- Maintain strong communication and stakeholder engagement across the business.
Skills & Experience
We are looking for someone with
- Tertiary qualification in Electrical, Electronic Engineering, or related discipline.
- Minimum 3+ years’ experience in application engineering or technical support roles.
- Strong knowledge of industrial automation systems (highly regarded).
- Experience with PLC/SCADA systems (advantageous).
- Proficiency in Auto CAD or similar design tools.
- Solid understanding of relevant Australian standards (e. g. AS/NZS 3000).
- Strong communication skills with the ability to engage diverse stakeholders.
- Excellent organisational, planning, and problem-solving skills.
- Commercial awareness and ability to support sales outcomes.
- Current White Card and Australian work rights required.
Why Join Phoenix Contact?
- Work for a globally recognised and respected organisation.
- Permanent full-time position with long-term career opportunities.
- Supportive and collaborative team culture.
- Employee wellbeing and professional development programs.
- Opportunity to be part of an innovative business driving industrial automation and connectivity solutions.
Please note
Only applicants who are Australian Permanent Residents or Australian Citizens will be considered for this position.
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Field Application Engineer in Sydney employer: Phoenix Contact
Phoenix Contact is an exceptional employer, offering a permanent full-time Storeperson role in a modern warehouse facility at Eastern Creek, NSW. With a strong focus on employee wellbeing and professional development, you will thrive in a supportive and collaborative team culture while contributing to innovative solutions in industrial automation. Join us to enjoy long-term career opportunities in a globally recognised organisation that values safety and teamwork.
