PFD Food Services is seeking an IT Service Desk Analyst to be the first point of contact for staff needing technical support. You'll resolve day‐to‐day issues, triage tickets, and help drive improvements in how we deliver support on a hybrid, on‐call roster.
You'll work onsite with a close‐knit team, providing first‐level troubleshooting across Microsoft 365 and related tools, documenting steps, and contributing to a knowledge base as we automate and streamline IT services.
Hybrid IT Service Desk Analyst – On-Call Support in Monash employer: PFD Food Services
PFD Food Services is an exceptional employer that fosters a dynamic work culture focused on collaboration and innovation. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers while contributing to the success of our strategic national customers. Located in Australia, our hybrid role allows for flexibility and work-life balance, making it an ideal environment for those seeking meaningful and rewarding employment.