At a Glance
- Tasks: Support the cruise ship industry by processing orders and coordinating deliveries.
- Company: Join PFD, a leader in food services with over 80 years of experience.
- Benefits: Enjoy discounts on food, travel, and entertainment, plus competitive pay.
- Other info: Hybrid work model available; applications close soon, so apply early!
- Why this job: Make a real impact on the Australian economy while working in a dynamic environment.
- Qualifications: Experience in customer service or administration, with strong organisational skills.
The predicted salary is between 16.2 - 19.8 $ per hour.
Play a key role in supporting the Australian economy. Discounted food, travel, entertainment, and more. Chullora | Wednesday to Sunday | Hybrid working environment.
Company
For over 80 years, PFD has continued to grow and innovate to better serve our customers. Today, we offer an extensive range of food and related products across Australia and, as part of Woolworths Group, continue to invest in our people, systems and future growth.
About this Position
Join PFD in a unique support role helping coordinate the supply of products to our cruise ship customer. From processing orders and invoices to coordinating documentation, transport and vessel loadings, you’ll work across multiple teams to make sure the details are right and everything stays on track.
Key Responsibilities
- Process cruise ship orders, invoicing and associated documentation accurately and efficiently.
- Manage PODs, order records and relevant loading documentation, including Form 43s.
- Coordinate vessel loadings, drivers and pallet requirements to support smooth deliveries.
- Liaise with transport, purchasing, warehouse and operational teams to support customer requirements.
- Follow up shorts, discrepancies and other order issues, helping ensure they are resolved and accurately recorded.
What We're Looking For
To thrive in this role, you will bring:
- Previous experience in sales support, customer service, order processing or administration.
- Strong attention to detail with excellent organisational and time-management skills.
- Confident using Microsoft Excel and computer-based order/administration systems.
- Strong communication and stakeholder coordination skills, with a practical approach to resolving issues.
- Experience within foodservice, FMCG, distribution, transport or logistics would be advantageous.
What PFD is Offering the Successful Candidate
We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).
Culture & Values
- Customer Focus: Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.
- Respect: Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.
- Passion: Share the passion of making us a successful and dynamic company. Let’s celebrate successes.
- Simplicity: Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.
- Leadership: All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.
Applications close Monday, 9 November at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.
PFD Food Services is committed to being an Equal Employment Opportunity employer.
Cruise Ship Support in Sydney employer: PFD Food Services Pty Ltd
PFD Food Services Pty Ltd is an exceptional employer located in the vibrant City of Monash, Victoria, offering a dynamic hybrid work environment that promotes flexibility and work-life balance. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring our team members thrive in their careers. Our collaborative work culture fosters innovation and teamwork, making it a rewarding place to contribute to meaningful projects in data governance.
