Looking for a role where no two days are the same? Join a supportive team where you will play a key role in keeping our operations running smoothly while delivering outstanding service to our customers.
We are looking for a highly organised and customer-focused Administration Officer to support the day-to-day operations of our busy site. This varied role combines administration, accounts support, customer service, and sales coordination, making it ideal for someone who enjoys working across multiple areas of the business.
How you will make an impact
- Manage accounts receivable, invoicing, statement distribution, and debtor follow-up
- Process supplier invoices and support accounts payable administration
- Provide exceptional customer service via phone, email, and face-to-face interactions
- Support the sales team with reporting, CRM updates, and customer communications
- Assist with general office administration, filing, reporting, and banking processes
- Contribute to a safe, organised, and professional workplace
What you will bring to the team
- Previous experience in administration, accounts, customer service, or a similar role
- Strong attention to detail and excellent organisational skills
- Outstanding written and verbal communication abilities
- Confidence managing multiple priorities in a fast-paced environment
- Intermediate computer skills and experience using business systems
- A proactive, positive, and team-focused approach
- Diverse, hands-on role with plenty of variety
- Supportive team environment
- Ongoing training and development opportunities
- Be part of a business passionate about supporting animals, their owners, and the agricultural community
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
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Administration Assistant | Pakenham in Melbourne employer: Petstock Group
At Petstock, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an ERP & Pronto Xi Support Analyst, you'll enjoy opportunities for professional growth while working in a supportive environment that values continuous learning and improvement. Located in a vibrant community, we offer competitive benefits and a chance to make a meaningful impact in the pet care industry.
