At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer service at Petstock Smithfield.
- Company: Join the vibrant Petstock Group, where pets inspire us to be better.
- Benefits: Enjoy competitive pay, wellness support, and opportunities for career growth.
- Other info: Flexible work hours and a culture that values community and diversity.
- Why this job: Make a real impact in a fun, inclusive environment while working with pets.
- Qualifications: Experience in store leadership and a passion for motivating teams.
The predicted salary is between 37800 - 46200 $ per year.
Take on the role of Assistant Store Manager (2IC) at Petstock Smithfield and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group.
- Full Time - Tuesday to Saturday (40 hours)
- Lead from the front by consistently providing an exceptional customer experience
- Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
Do you have the below experience and looking to take the next step in your career?
- Experience in a similar store leadership role
- Demonstrated drive to achieve and exceed sales targets
- Strong leadership with the ability to motivate and build high-performing teams whilst fostering a positive culture
- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
- Ability to drive safe Work, Health & Safety practices
- Established business acumen
- Ability to be flexible and adapt to changing work environment
- Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team
A Peek Into Your Petstock Day
- Lead by example, mentoring and inspiring your team daily
- Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
- Create strong safety mindset, committed to fostering a culture of safety within your team
- Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
- Recruit, onboard, and induct high-calibre new team members
- Create a fun, supportive in-store culture where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
Your Recruitment Journey with Petstock
- Introductory Phone Screen - If shortlisted, one of our friendly Recruitment Team members will contact you to discuss your experience and the opportunity.
- Face-to-Face Interview - Meet your potential leader, learn more about the role, and showcase your leadership experience.
- Pre-Employment Checks - Successful candidates will be required to complete pre-employment screening, including two reference checks and a police check.
With a fun, friendly, and inclusive culture, you'll have every opportunity to grow your career within our retail operations team.
Why Petstock is the Place for You
- Free access to Sonder our wellbeing, safety, and mental health support service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We're built on family values, combined with a genuine passion for pets and people.
If this is the opportunity you've been looking for and you love Pets as much as we do, apply today!
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies.
Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets.
The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm.
Assistant Store Manager (2IC) | Smithfield in Canberra employer: Petstock Group
At Petstock, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an ERP & Pronto Xi Support Analyst, you'll enjoy opportunities for professional growth while working in a supportive environment that values continuous learning and improvement. Located in a vibrant community, we offer competitive benefits and a chance to make a meaningful impact in the pet care industry.
