Assistant Store Manager (2IC) | Smithfield in Cairns

Assistant Store Manager (2IC) | Smithfield in Cairns

Cairns Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a passionate team and deliver exceptional customer service at Petstock Smithfield.
  • Company: Join Petstock, a company driven by a love for pets and people.
  • Benefits: Enjoy competitive pay, wellness support, and opportunities for career growth.
  • Other info: Be part of a diverse team committed to community and sustainability.
  • Why this job: Make a real impact in a fun, inclusive environment while working with animals.
  • Qualifications: Experience in store leadership and a passion for motivating teams.

The predicted salary is between 45000 - 55000 $ per year.

Assistant Store Manager (2IC) | Smithfield

Take on the role of Assistant Store Manager (2IC) at Petstock Smithfield and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group.

  • Full Time - Tuesday to Saturday (40 hours)
  • Lead from the front by consistently providing an exceptional customer experience
  • Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!

Do you have the below experience and looking to take the next step in your career?

  • Experience in a similar store leadership role
  • Demonstrated drive to achieve and exceed sales targets
  • Strong leadership with the ability to motivate and build a high-performing teams whilst fostering a positive culture
  • Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
  • Ability to drive safe Work, Health & Safety practices
  • Established business acumen
  • Ability to be flexible and adapt to changing work environment
  • Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team
  • A Peek Into Your Petstock Day
  • Lead by example, mentoring and inspiring your team daily
  • Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
  • Lead from the front by consistently providing an exceptional customer experience
  • Create strong safety mindset, committed to fostering a culture of safety within your team
  • Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
  • Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
  • Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
  • Recruit, onboard, and induct high-calibre new team members
  • Create a fun, supportive in-store culture where your team loves coming to work every day
  • Proactively support local marketing opportunities and sponsorships
  • Your Recruitment Journey with Petstock
  • Introductory Phone Screen - If shortlisted, one of our friendly Recruitment Team members will contact you to discuss your experience and the opportunity.
  • Face-to-Face Interview - Meet your potential leader, learn more about the role, and showcase your leadership experience.
  • Pre-Employment Checks - Successful candidates will be required to complete pre-employment screening, including two reference checks and a police check.

With a fun, friendly, and inclusive culture, you'll have every opportunity to grow your career within our retail operations team.

  • Why Petstock is the Place for You
  • Free access to Sonder our wellbeing, safety, and mental health support service
  • From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.

Because giving back, together, is what we do!

  • Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
  • Health and wellness services at a great corporate discount
  • Exclusive access to Workplace Banking
  • We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

Our diversity makes us better... we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.

Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

Assistant Store Manager (2IC) | Smithfield in Cairns employer: Petstock Group

At Petstock, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an ERP & Pronto Xi Support Analyst, you'll enjoy opportunities for professional growth while working in a supportive environment that values continuous learning and improvement. Located in a vibrant community, we offer competitive benefits and a chance to make a meaningful impact in the pet care industry.

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Contact Details:

Petstock Group Recruitment Team

We think you need these skills to ace Assistant Store Manager (2IC) | Smithfield in Cairns

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Sales Skills