Store Manager
Lead a passionate team in delivering world‐class customer service and drive the success of the Petstock Group.
Responsibilities
- Lead by example, mentor, and inspire the team daily.
- Co‐coach the team to achieve and develop their knowledge and skills.
- Provide an exceptional customer experience and foster a culture of safety.
- Recruit, onboard, and induct high‐calibre new team members.
- Manage stock effectively, ensuring accuracy and adherence to stock integrity processes.
- Stay up to date on pet care, products, and services to support the team.
- Create a fun, supportive in‐store culture.
- Support local marketing opportunities and sponsorships.
Qualifications
- Experience in a similar store leadership role or a strong desire to progress in retail management.
- Demonstrated drive to achieve and exceed sales targets.
- Strong leadership to motivate and build a high‐performing team while fostering a positive culture.
- Ability to prioritise and manage conflicting priorities with timely completion of tasks.
- Experience driving safe Work, Health & Safety practices.
- Established business acumen and flexibility to adapt to changing work conditions.
- Strong interpersonal skills and ability to build relationships with customers and team.
Benefits
Free access to mental health, financial & wellbeing support services; paid parental leave; paid additional leave; wellness services; exclusive access to Workplace Banking. Inclusive culture rooted in family values.
We are an equal opportunity employer. We welcome applications from people of diverse backgrounds.
Retail Store Manager | Ocean Grove employer: PETstock Geelong Pty Ltd
At Petstock Group, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around teamwork and a shared passion for pets. Our retail associates enjoy comprehensive training, opportunities for career advancement, and a supportive environment that values safety and customer engagement. Located in Australia, our stores offer a unique chance to connect with fellow pet lovers while making a meaningful impact on the lives of pets and their owners.
