At a Glance
- Tasks: Lead a passionate team, drive sales, and create amazing customer experiences in our Yarrabilba store.
- Company: Join Pets Domain, a growing Aussie pet retail business dedicated to animal welfare.
- Benefits: Enjoy a 50% staff discount, every second weekend off, and ongoing training opportunities.
- Other info: Supportive culture focused on integrity, respect, and community engagement.
- Why this job: Make a real impact in your community while working with animals you love.
- Qualifications: Retail management experience preferred, but a passion for pets and learning is key.
The predicted salary is between 54000 - 66000 $ per year.
Pets Domain is a growing Australian pet retail business with a genuine passion for animals, our customers and the communities we are part of. Animal welfare sits at the heart of what we do. Our stores bring together quality pet products, knowledgeable teams and great customer service, while actively supporting their local communities.
We’re looking for an experienced retail leader to take ownership of our Yarrabilba store and lead a small, hands-on team. As Store Manager, you’ll be responsible for the overall performance of your store from developing your team and delivering great customer experiences to driving sales, managing stock and maintaining high operational standards. This is a hands-on leadership role for someone who enjoys being on the shop floor, developing people and taking ownership of results. Passionate about animals and your local community? Animal welfare is at the heart of Pets Domain. With live animals and our Aquazone, we’re looking for a Store Manager who shares our passion for animal care and enjoys building connections within the local community. Previous pet retail or animal care experience is a bonus, but not essential — a genuine love of animals and willingness to learn is what matters most.
Duties
- Lead, coach and develop your team to achieve great results
- Drive sales, KPIs and overall store performance
- Maintain high standards across customer service, merchandising and store presentation
- Manage rostering, wages, stock, inventory and day-to-day store operations
- Build strong relationships with customers and the local community
Skills & experience
- Previous retail management or strong retail leadership experience
- Confidence leading, coaching and developing a team
- A good understanding of KPIs, budgets, wages and stock management
- Strong communication and customer service skills
- A hands-on approach and the ability to take ownership of store performance
- Experience within the pet industry is not essential — we’ll provide the training and support you need to build your product and animal care knowledge.
Our culture
At Pets Domain, our values guide how we work every day: Welfare, Integrity, Respect, Experience and Discovery. We want our Store Managers to feel supported to lead their stores, develop their people and make a positive impact in their local community. Whether it’s helping a customer find the right product for their pet, developing a team member or getting involved in a local fundraiser or adoption day, our Store Managers play an important role in bringing Pets Domain to life.
50% staff discount across the Pets Domain product range
Every second weekend off
Comprehensive onboarding and Store Manager training
Ongoing leadership and development opportunities
Support from your Area Manager and wider Pets Domain team
Ready to lead our Yarrabilba store?
Retail Store Manager – Pet Supplies employer: Pets Domain
At Pets Domain, we pride ourselves on being an excellent employer by fostering a community-focused environment where our Store Managers can truly thrive. With ongoing training and support, we empower our team to lead with integrity and respect while delivering exceptional customer experiences. Our commitment to employee growth and a culture that values welfare and discovery makes working at our Ferntree location both meaningful and rewarding.
