Keep Claims Moving. Keep the Workshop Performing.
Are you highly organised, detail-focused and experienced in automotive warranty administration? Peter Warren Automotive is looking for a proactive Warranty Clerk to join our team and play a key role in ensuring warranty claims are processed accurately, efficiently and on time.
This is an excellent opportunity for someone who enjoys working behind the scenes, coordinating with technicians, service teams, manufacturers and accounts to keep the warranty process running smoothly.
About the Role
As a Warranty Clerk, you'll manage the end-to-end warranty claims process, ensuring all documentation meets manufacturer requirements and claims are followed through to resolution. You'll work closely with the Service and Workshop teams to ensure warranty work is accurately documented, submitted and reconciled.
Key Responsibilities
- Process, submit and track warranty claims through to resolution.
- Review and resolve rejected, returned and adjusted warranty claims.
- Ensure repair orders, technician reports and times meet requirements.
- Reconcile warranty receivables and follow up outstanding payments.
- Coordinate warranty parts, documentation and manufacturer requirements.
- Liaise with manufacturers and internal teams to deliver efficient outcomes.
About You
You're organised, methodical and comfortable working to deadlines in a fast-paced automotive environment. You take pride in getting the details right and enjoy working collaboratively with different teams.
You'll Bring
- Previous automotive dealership warranty experience highly regarded.
- Strong attention to detail and organisational skills.
- Excellent written, verbal and interpersonal communication.
- Strong computer literacy and administrative capabilities.
- Ability to manage competing priorities and resolve issues effectively.
- Ability to work autonomously while contributing to a collaborative team.
Why Join Us?
- Join one of Australia's largest automotive dealer groups.
- Competitive remuneration and employee benefits.
- Career development and progression opportunities.
- Access to exclusive staff discounts and vehicle benefits.
- Retail and lifestyle discounts through our employee benefits program.
- Paid parental leave and Employee Assistance Program (EAP).
- Supportive and collaborative team environment.
- Opportunity to work across a diverse portfolio of leading automotive brands.
About Peter Warren Automotive
Peter Warren Automotive is one of Australia's largest and most established automotive dealer groups, representing a portfolio of leading global automotive brands.
Our success is driven by our people, and we are committed to creating an environment where employees can develop their skills, build meaningful careers and feel part of a supportive team.
With ongoing training, career development opportunities and the backing of a major automotive group, the opportunity to have growth across our extensive network.
Warranty Clerk in Sydney employer: Peter Warren Automotive
At Peter Warren Automotive, we pride ourselves on being an exceptional employer, offering a supportive and high-performing work culture that fosters professional growth and development. As a Service Advisor in our Bathurst dealership, you'll enjoy competitive remuneration, exclusive employee discounts, and the chance to represent the trusted Toyota brand while collaborating with a diverse team across multiple automotive brands. Join us to build strong customer relationships and advance your career in a dynamic environment dedicated to excellence.
