At a Glance
- Tasks: Lead a dynamic service team and ensure top-notch customer care.
- Company: Family-owned business in the heart of Ballarat with a supportive culture.
- Benefits: Competitive salary, performance incentives, and ongoing training.
- Other info: Great career development opportunities in a growing business.
- Why this job: Make a real impact by delivering exceptional customer experiences in the automotive industry.
- Qualifications: Experience as a Service Manager and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Come join our team at Peter Stevens Motorworld
Peter Stevens Motorworld is a dynamic, family-owned and managed business in the heart of Ballarat.
We are seeking an experienced Service Manager to lead our dynamic service department at our multi-franchise Ballarat location.
About the Role
We are looking for a motivated and experienced individual to oversee the daily operations of our service department, ensuring our customers receive the highest level of care and professionalism.
The ideal candidate will have a proven track record as a Service Manager and a passion for delivering exceptional customer experiences.
Key Responsibilities
- Lead and manage the service team to ensure smooth and efficient daily operations.
- Drive customer satisfaction by providing outstanding service and maintaining strong client relationships.
- Monitor and improve service processes, ensuring optimal productivity and profitability.
- Oversee scheduling, staff training, and performance management.
- Ensure compliance with manufacturer standards and dealership policies.
- What We’re Looking For
- Previous experience as a Service Manager in the automotive industry is essential.
- Strong leadership and team management skills.
- A high level of customer service with a proactive, solution-focused approach.
- Excellent communication and organisational skills.
- A deep understanding of service operations, including KPIs and profitability metrics.
What We Offer
- A supportive and professional work environment.
- Competitive salary and performance-based incentives.
- Ongoing manufacturer and in-house training.
- Career development opportunities within our growing business.
If you have the skills, experience, and passion to excel in this role, we want to hear from you!
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Service Manager in Ballarat employer: Peter Stevens Motorworld
At Peter Stevens Motorworld, we pride ourselves on being a family-owned business that fosters a supportive and professional work environment in the heart of Ballarat. As a Service Manager, you'll benefit from competitive salaries, performance-based incentives, and ongoing training, all while leading a dedicated team committed to delivering exceptional customer experiences. Join us for a rewarding career with ample opportunities for growth within our expanding multi-franchise service department.
