General Manager

Reporting to the Managing Director, the General Manager will lead, coordinate and support the senior management team. This is a broad leadership role with accountability across operational, commercial, financial and people performance. You will work closely with experienced managers across manufacturing, wholesale, retail, finance, and marketing, ensuring each area is performing effectively while the business operates as one. You will bring structure, visibility and accountability to the business while developing the capability of the management team and supporting sound decision making across all functions.

What you will do

• Lead and support the senior management team, setting clear expectations and holding managers accountable for agreed results.
• Translate business direction into practical plans, budgets, priorities and measurable outcomes.
• Maintain oversight of sales, margin, labour, cost of sales, waste, stock and operating expenses.
• Coordinate manufacturing, wholesale, retail, online and shared functions to improve whole business performance.
• Work with managers to drive sales growth, customer retention, pricing discipline and profitability.
• Strengthen budgeting, forecasting, reporting and financial visibility across the business.
• Drive improvements in productivity, manufacturing efficiency, yield, stock accuracy, product costing and customer service.
• Oversee workforce planning, recruitment priorities, performance management and succession planning.
• Maintain strong standards across Quality Assurance, food safety, workplace health and safety and compliance.
• Strengthen business systems, data and processes, and play a key leadership role in the current ERP and MRP implementation and its successful adoption across the business.
• Support planning for future capacity, facilities, major projects and capital investment.
• Provide the Directors with clear reporting, recommendations and visibility of business performance and risk.

What we are looking for

• You will be an experienced senior leader who is comfortable operating across multiple areas of a business and working with specialist managers.
• Significant senior management experience within a complex operational business.
• Experience in food manufacturing, meat processing or a related industry would be highly regarded.
• Demonstrated accountability for financial, operational, customer and people performance.
• Strong commercial and financial understanding, including budgets, margin, labour, cost control and profitability.
• Experience leading and developing managers and building accountability within a leadership team.
• Strong operational planning, analytical and decision-making skills.
• Experience improving systems, processes and management reporting.
• The ability to balance day to day business performance with longer term planning and improvement.
• Strong communication, negotiation and stakeholder management skills.
• Relevant qualifications in business, operations, manufacturing, supply chain, food production or a related discipline would be advantageous.

What matters here

At Peter Bouchier, quality extends beyond our products. We value people who take ownership, follow through on commitments, challenge inefficient ways of working and treat others with respect. The right person will be a visible and practical leader who values the expertise of their management team while providing clear direction, sound judgement and consistent accountability. This is an opportunity to take a central leadership role within an established Australian family business with a strong reputation, diverse operations and clear ambitions for the future. You will work closely with the Managing Director and an experienced management team, with the opportunity to influence how the business operates, develops its people, improves its systems and prepares for future growth.