Assist with ensuring smooth, accurate, and timely processing of data for reporting purposes along with managing day to day banking processes and reconciliations.
Reports to: General Manager
Purpose
Assist with ensuring smooth, accurate, and timely processing of data for reporting purposes along with managing day to day banking processes and reconciliations.
Responsibilities and Activities
- Identify process improvements and report system issues in the policy admin system to management and technical support.
- Ensure timely follow-up on dishonoured payments and debtor accounts of policyholders.
- Approve and upload files to the bank for payment processing.
- Process and authorise customer credit card and bank refunds in accordance with company policy.
- Handle chargebacks and ensure accurate reconciliation of bank statements.
- Identify and rectify declined claims and refunds on bank statements.
- Prepare monthly debtors report and provide insights to management.
- Work with the development team to review and improve processes and functions for the purposes of accurate financial/bordereaux reporting to the underwriters.
- Assist in full end to end bank reconciliations of large data set bank reconciliations.
- Ensure compliance with company policies and regulatory requirements in all financial transactions.
- Maintain accurate filing and scanning of accounts documentation.
- Respond to finance-related banking and reporting queries.
- Collaborate with other departments to resolve account-related issues promptly.
Required Skills
- Strong analytical skills, good understanding of large dataset reconciliations.
- Strong mathematical background.
- Able to present well formatted data, which is clear, concise and answers questions posed.
- Experience in banking and finance reconciliations essential.
- Accountancy, bookkeeping, finance experience preferred.
- High attention to detail and accuracy in all tasks.
- Strong excel skills.
- Ability to handle complex queries and provide effective solutions.
- Strong communication and interpersonal skills.
- Proficiency in payment processing systems and Microsoft Office Suite.
- Ability to manage multiple priorities and meet deadlines.
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MIS Finance Assistant in Melbourne employer: Petcover
Petcover offers a dynamic work environment focused on customer service and the wellbeing of pets. Employees have opportunities for professional growth and development within a supportive team culture. The company is dedicated to providing exceptional support to pet owners, making it an attractive employer for those passionate about animal care.
