At a Glance
- Tasks: Lead daily operations at our cable wake park and ensure a top-notch experience for visitors.
- Company: Exciting cable wake park with a focus on fun and safety.
- Benefits: Competitive pay, flexible hours, and the chance to work in an adrenaline-fueled environment.
- Other info: Perfect for those who love water sports and want to grow their career!
- Why this job: Join a passionate team and make waves in the wakeboarding community!
- Qualifications: 3+ years in cable park operations and strong leadership skills required.
The predicted salary is between 45000 - 55000 $ per year.
We are seeking an experienced and dedicated Cable Wake Park Operations Manager to assist the General Manager and business owner in overseeing the day to day operations of our cable wakeboard park.
In this role, you will be responsible for leading a team of operators and instructors, driving premium customer service standards and ensuring a safe, memorable experience for every visitor to the Park.
Key responsibilities
Supervise day to day park operations and lead by example. Ensure all operators and instructors are correctly positioned and performing efficiently in a fast-paced environment.
Take a lead role in staff onboarding and ongoing performance management.
Train operator staff to required operational benchmarks, identifying areas of strength and implementing training where improvement is needed.
Enforce rigid park rules and safety guidelines firmly and confidently.
Maintain total oversight of park operations to ensure the venue is safe at all times, taking absolute control in emergency situations or incidents requiring first aid.
Safely operate the park's cable systems in accordance with standard operating procedures.
Troubleshoot operational issues, report maintenance concerns and manage system problems effectively.
Drive high-quality guest interactions.
Welcoming patrons, resolving escalated customer complaints smoothly, promoting park activities, and managing ticketing, special events and equipment hire systems.
Maintain and work in strict accordance with the company staff policy documents and workplace standards, ensuring team alignment in presentation and uniform.
About you
A minimum of 3 years of direct, hands-on experience in cable park operations and system maintenance.
Demonstrated supervision and team-leadership skills.
Exceptional problem-solving capabilities regarding technical machinery management and customer relations.
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Cable Wake Park Operations Manager in Perth employer: Perth Wake Park
Join our vibrant team at the Cable Wake Park, where we prioritise a fun and dynamic work culture that fosters growth and development. As an Operations Manager, you'll not only lead a passionate group of instructors and operators but also enjoy unique perks such as access to park facilities and opportunities for professional advancement in the exciting world of water sports. With a commitment to safety and exceptional customer service, we ensure every day is rewarding and impactful for both our staff and visitors.
