At a Glance
- Tasks: Drive operational excellence and improve business performance with innovative strategies.
- Company: Join a collaborative company that values diversity and authentic contributions.
- Benefits: Make a real impact while working alongside senior leaders in a supportive environment.
- Other info: Be part of a team that prioritises respect, community, and environmental responsibility.
- Why this job: Lead initiatives that transform operations and drive meaningful change across the agency.
- Qualifications: Experience in operations, strong analytical skills, and exceptional stakeholder management.
The predicted salary is between 126909 - 155111 $ per year.
Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.
We’re looking for a commercially minded Director, Agency Business Operations to partner with our Agency leadership team and drive operational excellence across the business. This is a high-impact role for someone who thrives on improving performance, simplifying processes, leveraging technology and turning data into actionable insights. Working closely with senior leaders nationally, you’ll identify opportunities to increase productivity, enhance client service delivery and support revenue and EBITDA growth.
What you’ll be doing:
- Partnering with Agency leaders to drive business performance, productivity and profitability
- Leading operational improvement initiatives across multiple service lines
- Championing technology adoption, automation and AI-enabled ways of working
- Developing data-driven insights, dashboards and reporting to support decision making
- Standardising processes and creating scalable support models across the business
- Leading strategic projects, business transformation initiatives and change programs
Qualifications - What we’re looking for:
- Proven experience in operations, business improvement, transformation or performance management
- Strong commercial acumen with the ability to analyse and interpret business metrics
- Experience driving process improvement, technology adoption and operational change
- Exceptional stakeholder management skills with the ability to influence senior leaders
- A proactive problem-solver who enjoys identifying opportunities and delivering results
Why join us?
This is an opportunity to make a genuine impact on a national business. You’ll work alongside senior leaders, influence the future direction of the Agency division and lead initiatives that improve how we operate, perform and grow. If you’re passionate about operational excellence, business performance and driving meaningful change, we’d love to hear from you.
We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment. Experts join experts, and we welcome you to join us as we lead the industry into the future.
Director, Agency Business Operations in Sydney employer: Personalberatung des Handels - Thomas Grefermann
At Colliers, we pride ourselves on our collaborative culture that empowers our employees to thrive and make a genuine impact. As a Director in Agency Business Operations, you'll have the opportunity to work closely with senior leaders, driving operational excellence and influencing the future direction of our national business. We offer a supportive environment that values diversity, fosters professional growth, and encourages innovative thinking, making us an exceptional employer for those passionate about meaningful change.
Contact Details:
Personalberatung des Handels - Thomas Grefermann Recruitment Team
