Perseus Group seeks a Customer Reliability Specialist to safeguard the stability and performance of MAJIQ solutions in customer environments. You will own incidents, diagnose complex issues, coordinate cross-functional teams, and provide clear updates to customers and stakeholders throughout the lifecycle.
You will translate technical findings for both technical and non-technical audiences, while building trust and reducing recurrence through proactive diagnostics and knowledge base improvements.
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Contact Details:
Perseus Group, Constellation Software Recruitment Team
