At a Glance
- Tasks: Own IT service management practices and coordinate major incidents in a dynamic tech environment.
- Company: Perpetual, a leading company focused on continuous improvement and innovation.
- Benefits: Hybrid working options, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on resilience and performance.
- Why this job: Make a real impact by improving IT services and collaborating with diverse teams.
- Qualifications: Experience in IT service management and knowledge of ITIL principles.
The predicted salary is between 63000 - 77000 $ per year.
Perpetual is seeking a Senior Service Operations Analyst in Sydney to own IT service management practices across a complex tech environment.
You will coordinate major incidents, drive problem and change activities, and use service insights to improve resilience and performance.
The role offers a 12-month max-term contract with hybrid working options and a focus on continuous improvement.
You'll partner with Technology, business teams and external vendors, applying ITIL principles, servicing
Senior IT Service Operations Analyst — Remote AU in Sydney employer: Perpetual
Perpetual Wealth Management is an exceptional employer, offering a dynamic and inclusive work environment in the heart of Sydney. With a strong commitment to employee growth, you will have access to tailored onboarding plans and continuous improvement initiatives that empower you to make a meaningful impact. Join a team that values collaboration and celebrates diversity, ensuring that every employee can thrive in their career journey.
