Perpetual is seeking a Senior Service Operations Analyst to own ITIL-aligned service management across a complex technology environment. You will lead major incident, problem and change activities with Tech and service partners to improve resilience and performance.
You'll analyze service data, build dashboards, and drive continuous improvement while coordinating with stakeholders and providing 24/7 incident support on a roster. This 12-month contract offers a dynamic, collaborative environment.
Senior IT Service Ops Lead (12-Month Contract) employer: Perpetual
Perpetual Wealth Management is an exceptional employer, offering a dynamic and inclusive work environment in the heart of Sydney. With a strong commitment to employee growth, you will have access to tailored onboarding plans and continuous improvement initiatives that empower you to make a meaningful impact. Join a team that values collaboration and celebrates diversity, ensuring that every employee can thrive in their career journey.
