Join the Service Operations team at Perpetual Asset Management to maintain stability, resilience and effectiveness of our technology services for a 12-month term. As Senior Service Operations Analyst, you’ll drive and improve IT service management across incident, problem, change, knowledge and request fulfilment.
You will correlate service data, build dashboards and reporting, engage with technology teams and external partners, and ensure on-call readiness to support 24/7 incident response.
#J-18808-Ljbffr
Senior Service Ops Analyst - ITIL & Incident Lead (12Mo) in Newcastle employer: Perpetual Limited
Perpetual Group is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where you can develop your technical accounting expertise while contributing to meaningful financial governance. With a strong commitment to employee wellbeing, professional development, and a culture that celebrates diversity, you'll find ample opportunities for growth and collaboration within our high-performing Group Financial Control team. Join us to make a significant impact in a complex ASX-listed financial services organisation, where your contributions are valued and recognised.