Perpetual Limited, a leading asset management company, seeks a Senior Service Operations Analyst to lead IT service management across a complex tech environment. You will drive incident, problem and change activities, using service insights to improve performance and resilience.
You will operate ITSM practices, develop dashboards, and collaborate with technology teams, business units and external partners, ensuring knowledge management and self-service maturity.
Senior Service Operations Analyst β ITIL & Incident Lead in Newcastle employer: Perpetual Limited
Perpetual Group is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where you can develop your technical accounting expertise while contributing to meaningful financial governance. With a strong commitment to employee wellbeing, professional development, and a culture that celebrates diversity, you'll find ample opportunities for growth and collaboration within our high-performing Group Financial Control team. Join us to make a significant impact in a complex ASX-listed financial services organisation, where your contributions are valued and recognised.