Director, Resorts Experience

Director, Resorts Experience

Full-Time 121500 - 148500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and transform hospitality experiences across Australia's iconic alpine resorts.
  • Company: Vail Resorts Australia, a leader in the hospitality industry.
  • Benefits: Competitive salary, relocation assistance, flexible work, and global career opportunities.
  • Other info: Enjoy a collaborative culture with adventure and career growth at its core.
  • Why this job: Shape unforgettable guest experiences while leading a diverse hospitality portfolio.
  • Qualifications: Senior leadership experience in customer-focused operations and strong commercial acumen.

The predicted salary is between 121500 - 148500 $ per year.

Director, Resorts Experience - Australia (F&B, Retail & Rentals, Accom)

Resorts

Perisher | Hotham | Falls Creek

Employment Type

  • Permanent - Full Time
  • Shape the Future of Hospitality Across Australia’s Iconic Alpine Resorts
  • Vail Resorts Australia , we're transforming Hospitality Experience across

Perisher, Falls Creek and Hotham , and we're looking for an exceptional leader to help shape the future.

Reporting to the Vice President & General Manager - Perisher, you'll join the Australian Leadership Team and lead one of Australia's largest and most diverse hospitality portfolios, spanning Food & Beverage, Accommodation, Retail and Equipment Rental operations across our three mountain resorts.

This is an opportunity to influence strategy, lead large-scale transformation and create experiences that guests remember long after they leave the mountain.

  • What You'll Lead
  • Lead the curation and execution of apres experiences across Perisher, Falls Creek and Hotham.
  • Drive commercial performance, operational excellence and guest satisfaction.
  • Transform our Food & Beverage offering while strengthening the broader hospitality experience.
  • Build high-performing leadership teams and develop future talent.
  • Partner with senior leaders to deliver strategic priorities and long-term growth.
  • What You'll Bring
  • Senior leadership experience in complex, customer-focused operations.
  • Strong commercial acumen with end-to-end P&L accountability.
  • Experience leading large, geographically dispersed teams, ideally in hospitality, tourism, resorts, leisure, cruise or related industries.
  • A track record of delivering transformation through people, culture and operational excellence.
  • A passion for creating exceptional guest and employee experiences.
  • Why Join Vail Resorts
  • Lead one of Australia's largest hospitality portfolios across three iconic alpine resorts.
  • Potential for hybrid working arrangements with the flexibility to balance time across our resorts.
  • Relocation assistance and flexible transition arrangements to support you and your family.
  • Competitive executive remuneration, annual incentive opportunity and comprehensive employee and dependant benefits.
  • Global career pathways across Vail Resorts' portfolio in Australia, North America and Europe.
  • Complimentary season passes, lessons and equipment rental for you and your dependants, plus exclusive employee discounts.
  • A collaborative, family-friendly culture where adventure, wellbeing and career growth go hand in hand.
  • #J-18808-Ljbffr

Director, Resorts Experience employer: Perisher

At Vail Resorts Australia, we pride ourselves on being an exceptional employer, offering a unique opportunity to lead one of the largest hospitality portfolios across Australia's iconic alpine resorts. Our collaborative and family-friendly culture fosters adventure and wellbeing, while providing competitive remuneration, comprehensive benefits, and global career pathways. Join us to shape unforgettable experiences for our guests and develop future talent in a dynamic and transformative environment.

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Contact Details:

Perisher Recruitment Team

We think you need these skills to ace Director, Resorts Experience

Leadership Skills
Commercial Acumen
P&L Accountability
Operational Excellence
Guest Experience Management
Team Development
Strategic Planning