At a Glance
- Tasks: Lead and transform hospitality experiences across iconic alpine resorts in Australia.
- Company: Join Vail Resorts Australia, a leader in the hospitality industry.
- Benefits: Enjoy competitive pay, flexible work options, and exclusive employee perks.
- Other info: Relocation support and global career opportunities await you.
- Why this job: Shape unforgettable guest experiences while leading a passionate team.
- Qualifications: Senior leadership experience in customer-focused operations is essential.
The predicted salary is between 121500 - 148500 $ per year.
Director, Hospitality Experience - Australia
Resorts
Perisher | Hotham | Falls Creek
Employment Type
- Permanent - Full Time
- Shape the Future of Hospitality Across Australia’s Iconic Alpine Resorts
- Vail Resorts Australia , we’re transforming Hospitality Experience across
Perisher, Falls Creek and Hotham , and we’re looking for an exceptional leader to help shape the future.
Reporting to the Vice President & General Manager - Perisher, you’ll join the Australian Leadership Team and lead one of Australia’s most unique hospitality portfolios, spanning Food & Beverage and Accommodation across our three alpine resorts.
This is an opportunity to influence strategy, lead large-scale transformation and create experiences that guests remember long after they leave the mountain.
- What You’ll Lead
- Lead the curation and execution of apres experiences across Perisher, Falls Creek and Hotham.
- Drive commercial performance, operational excellence and guest satisfaction.
- Transform our Food & Beverage offering while strengthening the broader hospitality experience.
- Build high-performing leadership teams and develop future talent.
- Partner with senior leaders to deliver strategic priorities and long-term growth.
- What You’ll Bring
- Senior leadership experience in complex, customer-focused operations.
- Strong commercial acumen with end-to-end P&L accountability.
- Experience leading large, geographically dispersed teams, ideally in hospitality, tourism, resorts, leisure, cruise or related industries.
- A track record of delivering transformation through people, culture and operational excellence.
- A passion for creating exceptional guest and employee experiences.
- Why Join Vail Resorts Australia
- Lead one of Australia’s largest hospitality portfolios across three iconic alpine resorts.
- Potential for hybrid working arrangements with the flexibility to balance time across our resorts.
- Relocation assistance and flexible transition arrangements to support you and your family.
- Competitive executive remuneration, annual incentive opportunity and comprehensive employee and dependant benefits.
- Global career pathways across Vail Resorts’ portfolio in Australia, North America and Europe.
- Complimentary season passes, lessons and equipment rental for you and your dependants, plus exclusive employee discounts.
- A collaborative, family-friendly culture where adventure, wellbeing and career growth go hand in hand.
- Location
- Perisher | Hotham | Falls Creek
Perisher is a relatively new company.
It was formed in March 1995 and combines the resources and facilities of Perisher Valley, Smiggin Holes, Mount Blue Cow, Guthega, The Station and the Skitube alpine railway.
It is the largest snow resort operation in the Southern Hemisphere.
It has the highest terrain, the greatest number of lifts and the most reliable snow in Australia.
Perisher Valley has a great range of terrain from beginner runs through to advanced terrain.
With one of our five terrain parks and Australia’s only Superpipe housed on Front Valley, it’s a very active and exciting place to be.
Perisher Valley has a large range of areas for beginner and intermediate skiers but also happily accommodates our advanced guests.
With extra snow activities such as marked cross country trails, night skiing two nights a week throughout the season and tube town for extra fun, nothing compares to the terrain we have, it’s just up to you to explore it.
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Director, Hospitality Experience – Australia in Cooma employer: Perisher
At Vail Resorts Australia, we pride ourselves on being an exceptional employer, offering a unique opportunity to lead one of the largest hospitality portfolios across Australia's iconic alpine resorts. Our collaborative and family-friendly culture fosters adventure and wellbeing, while providing competitive remuneration, comprehensive benefits, and global career pathways. Join us to shape unforgettable experiences for our guests and develop future talent in a dynamic and transformative environment.
