Red Coral Seafood is one of Melbourne's leading seafood wholesalers, supplying quality seafood products to customers across Victoria. We pride ourselves on excellent customer service, reliability and being a great team to work with.
We are currently seeking a reliable, organised and customer-focused Office Administrator to join our friendly office team. This is an excellent opportunity for someone who enjoys variety in their day, thrives in a busy environment and takes pride in providing exceptional customer service and accurate administrative support.
About the Role
- Answering incoming telephone calls professionally and confidently
- Assisting customers with enquiries and providing outstanding customer service
- Processing customer orders accurately
- Entering orders into our computer system
- Data entry and maintaining customer records
- Filing numeric invoices and maintaining organised records
- Entering and processing digital invoices
- Preparing, maintaining and filing food safety documentation
- Balancing customer statements and assisting with account enquiries
- Processing EFTPOS transactions over the phone using EFTPOS terminals
- Daily banking reconciliation, balancing banking and entering receipts (an important part of the role)
- Preparing general office correspondence and reports
- Liaising with customers, suppliers and internal staff
- General office administration and filing
- Assisting the team with other administrative duties as required
About You
- Previous experience in an administration, accounts or customer service role
- Excellent telephone manner and confidence speaking with customers
- Strong attention to detail and high levels of accuracy
- Sound computer skills and the ability to learn new systems quickly
- Experience with data entry and office administration
- Good organisational and time management skills
- The ability to work independently while also contributing to a team
- A positive attitude and willingness to help wherever needed
- Experience with banking reconciliations, receipts or accounts administration will be highly regarded
What We Offer
- A supportive and friendly team environment
- Stable employment with a well-established and respected seafood business
- A varied role where no two days are the same
- Ongoing training and opportunities to develop your skills
- Competitive remuneration in accordance with the relevant Award
Office Administrator / Customer Service employer: Performance Advantage
Red Coral Seafood is an exceptional employer located in Bayswater, Melbourne, offering a dynamic work environment where quality and teamwork are paramount. With a strong focus on employee growth, we provide ongoing training and development opportunities, ensuring our staff can excel in their roles while enjoying the camaraderie of a supportive team. Our commitment to maintaining high standards in food safety and hygiene makes this a rewarding place for those passionate about seafood preparation.
