Percepta in Sydney, Australia is seeking a Case Manager to provide omni-channel resolution support for customers of a luxury automotive brand. You will liaise with dealers, field staff and various departments to close cases, ensuring high customer satisfaction and brand advocacy.
The role emphasizes end-to-end case handling, strong communication across channels, and a passion for the automotive industry. A hybrid working arrangement is offered to support work-life balance.
Luxury Car Case Manager — Omni-Channel Support (Hybrid) in Sydney employer: Percepta
As a CLP Administrator at Ford Australia, you'll be part of a dynamic team that values strong relationships and collaboration with both dealerships and engineering partners. Our supportive work culture fosters professional growth through ongoing training and development opportunities, ensuring you can excel in your role while contributing to meaningful customer experiences. Located in Melbourne, we offer a vibrant environment that encourages innovation and teamwork, making it an excellent place for those seeking a rewarding career in the automotive industry.
