Percepta in Melbourne seeks a Senior Automotive Dispute Resolution Specialist to manage complex vehicle disputes, develop clear findings and represent the client in consumer tribunal proceedings. This role goes beyond routine diagnostics and warranty assessments.
You will work with legal and technical specialists, guide two Customer Liaison team members, and translate technical evidence into accessible explanations for tribunal members and other audiences.
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Senior Automotive Tribunal Dispute Lead in Melbourne employer: Percepta
As a CLP Administrator at Ford Australia, you'll be part of a dynamic team that values strong relationships and collaboration with both dealerships and engineering partners. Our supportive work culture fosters professional growth through ongoing training and development opportunities, ensuring you can excel in your role while contributing to meaningful customer experiences. Located in Melbourne, we offer a vibrant environment that encourages innovation and teamwork, making it an excellent place for those seeking a rewarding career in the automotive industry.