Pepper Money is seeking a Team Leader, Customer Resolutions in Parramatta to lead a team handling customer complaints, disputes and complex matters. You will ensure regulatory obligations, service standards and business goals are met while coaching staff to deliver fair outcomes.
Ideal candidates bring proven leadership in customer service, experience with coaching teams on complex matters, and the ability to influence across multiple stakeholders.
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Customer Resolutions Team Leader: Lead, Coach & Resolve in Parramatta employer: Pepper
At Pepper Money, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee development is evident through our comprehensive training programs and recognition initiatives, ensuring that every team member feels valued and empowered. Located in Australia, we provide flexible working arrangements and a range of health and wellness benefits, making it an ideal place for those seeking a meaningful career in workforce planning.
