At a Glance
- Tasks: Implement biometric time and attendance systems and provide top-notch IT support.
- Company: Join PeopleKey, a leader in workforce management solutions.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Dynamic role with travel opportunities and a chance to work with innovative tech.
- Why this job: Be a tech hero, helping businesses streamline their workforce management.
- Qualifications: 2+ years in IT support, strong troubleshooting skills, and great customer service.
The predicted salary is between 63882 - 78078 $ per year.
You are a customer-focused IT professional who enjoys technology, project work, troubleshooting and helping businesses improve their workforce management processes. You take pride in delivering outstanding customer experiences and are eager to become a trusted expert in Nexus and Biometric Time & Attendance solutions.
PeopleKey is seeking a motivated and customer-focused Nexus & Biometric Time and Attendance Implementation IT Support Specialist to join our growing Professional Services and Support team. This is an exciting opportunity for an IT professional who enjoys working with software, hardware, customer training, project delivery, and technical troubleshooting. You will play a key role in implementing PeopleKey Nexus Workforce Management solutions and deploying biometric time and attendance systems for customers across Australia. If you enjoy solving problems, helping customers succeed, and working with innovative workforce management technologies, we want to hear from you.
As the PeopleKey Nexus & Biometric Time and Attendance Implementation IT Support Specialist, you will be responsible for delivering end-to-end customer implementations, configuring workforce management solutions, installing biometric hardware, providing ongoing support, and delivering customer training. Working closely with customers, payroll teams, HR professionals, and operational managers, you will ensure every implementation is successful and every customer receives exceptional service.
Required Skills & Experience
- 2+ years experience in IT Support, Technical Support, Software Implementation or Systems Administration
- Experience supporting Windows environments and Microsoft 365
- Strong troubleshooting and problem-solving skills
- Excellent customer service and communication skills
- Experience working with software and hardware deployments
- Ability to travel to customer sites when required
- Ability to manage multiple projects and priorities simultaneously
Highly Desirable
- Workforce Management experience
- Time and Attendance system experience
- Payroll system exposure
- SQL database knowledge
- Networking and TCP/IP troubleshooting skills
- Experience with biometric devices and access control systems
- Microsoft Azure and Entra ID experience
- Project implementation experience
Biometric Time and Attendance Implementation IT Support Specialist employer: Peoplekey Pty
At PeopleKey, we pride ourselves on being an exceptional employer that values innovation and customer satisfaction. Our collaborative work culture fosters professional growth, offering extensive training and development opportunities in the rapidly evolving field of workforce management technology. Located across Australia, we provide a dynamic environment where IT professionals can thrive while making a meaningful impact on businesses through our cutting-edge biometric solutions.
