The Opportunity
We are seeking a Recover At Work Administrator to join our growing team! In this role you will be responsible for injured employees, their managers, host clients, and other stakeholders to ensure a supportive return to work program.
Full Job Description
- Support the Safety & Recover at Work teams by providing back-end administrative support
- Support return-to-work coordination by liaising with insurers, host clients, and internal stakeholders to facilitate claims progression and recovery outcomes
- Lodge workers' compensation claims across multiple jurisdictions, ensuring accuracy and compliance with relevant documentation requirements
- Maintain accurate and up-to-date records within injury management systems
- Oversee the administration of the incident and injury programs and databases
- Collect and collate incident and injury statistics and assist with preparation of monthly reporting
- Assist with payroll-related activities, including wage calculations and reimbursements for injured workers, ensuring accuracy and timeliness
- Manage shared inboxes and prioritise high volumes of requests in a fast-paced environment
- Collate and maintain common law and claims data, demonstrating a high level of attention to detail and confidentiality
- Provide support to Advisors through reporting, documentation, and follow-ups to ensure recovery actions are progressed effectively
- Manage injuries treated under the Early Intervention program
- Build and maintain strong working relationships with internal teams, insurers, and external stakeholders to support positive recovery outcomes
You will also have:
- Strong verbal and written communication skills with the ability to provide direction on requirements for workers' compensation claims and suitable duties support
- Excellent administrative skills
- Ability to work within a team and autonomously where needed to achieve required outcomes within specified deadlines/time frames
- Highly proficient in the use of technology; Microsoft suite of products, and online injury management software
- Understanding of the Recover at Work process and responsibilities
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Recover at Work Administrator in Brisbane employer: PeopleIN Group
At Vision Surveys, we pride ourselves on fostering a vibrant work culture that prioritises enjoyment and collaboration. With a strong focus on employee growth, we offer competitive rates, vehicle and phone allowances, and the unique opportunity to work on significant infrastructure projects across Queensland while enjoying a flexible DIDO roster. Join us in building projects that matter with a team of dedicated professionals who value both quality work and a positive workplace atmosphere.
