- 6-month initial contract, with the opportunity for extension.
- 2 days onsite at the Seven Hills office.
- Lead incident management, fault resolution and service improvements
What's on Offer
Join a global technology organisation supporting critical communications services that make a real-world impact. This is a hands‑on technical role combining operational support, stakeholder engagement and continuous improvement within a highly specialised environment.
Benefits
- Work on nationally significant technology platforms
- Diverse mix of operations, engineering and project work
- Opportunities to lead automation and process improvement initiatives
- Collaborative and experienced technical team
- On‑call allowance and exposure to cutting‑edge technologies
The Opportunity
As the Level 2 Technical Specialist, you will be responsible for the operational support, governance and continuous improvement of a business‑critical emergency communications platform. Acting as a key technical interface between customers, vendors and internal engineering teams, you will manage incidents through to resolution, maintain platform performance, support upgrades and enhancements, and contribute to service improvement initiatives.
The Organisation & Culture
Our client is a global enterprise technology provider known for delivering secure, high‑availability communications solutions. You'll be joining a close‑knit team that values ownership, collaboration, technical excellence and continuous improvement.
Skills & Experience
- 5+ years' experience in Systems Administration, Network Operations or Infrastructure Support
- Strong Linux administration experience (RHEL)
- Experience with Cisco networking, Check Point firewalls and F5 load balancers
- Knowledge of MySQL, PostgreSQL and Elasticsearch
- Experience supporting physical and virtualised server environments
- Scripting skills in Python, Bash, Perl or similar
- Strong incident management, troubleshooting and problem‑solving capabilities
- Customer‑facing experience within SLA‑driven environments
Apply Now
If you're looking for a role where your technical expertise can directly support critical public communications services, we'd love to hear from you. Please contact Priyanka Arora on +61 2 9409 4723.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
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Level 2 Technical Specialist in North Sydney employer: Peoplebank
Peoplebank is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne's vibrant manufacturing sector. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working alongside industry experts on transformative projects that make a real impact. Enjoy the flexibility of hybrid work arrangements, ensuring a healthy work-life balance as you contribute to cutting-edge digital manufacturing solutions.
