At a Glance
- Tasks: Design and deliver customised Dynamics 365 CRM solutions while collaborating with cross-functional teams.
- Company: Join a leading Australian financial organisation focused on modernising platforms.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make an impact by improving data-driven personalisation and delivering secure services.
- Qualifications: 5+ years' experience in CRM engineering and strong skills in Microsoft Dynamics 365.
The predicted salary is between 90000 - 110000 $ per year.
The opportunity to join a leading Australian financial organisation within a team focused on modernising platforms, improving data-driven personalisation, and delivering secure, scalable services.
The role involves planning and coordinating CRM team outcomes while developing, implementing, and maintaining the CRM platform. You will partner closely with platform leadership and delivery teams to translate business requirements into a seamless user experience.
Key responsibilities:
- Design and deliver customised Dynamics 365 CRM solutions aligned to business needs
- Integrate internal/external applications via web services/APIs
- Maintain accurate, secure customer data; ensure platform compliance and governance
- Build automation workflows, real-time dashboards, and reporting to drive adoption
- Provide support, troubleshooting, and user enablement/training
- Monitor performance, document configurations, and recommend continuous improvements
- Collaborate with platform owners/managers, project managers, and cross-functional teams
What you'll bring:
- 5+ years' experience as a CRM Engineer / Dynamics 365 Engineer (or similar)
- Strong hands-on capability with Microsoft Dynamics 365
- Experience with Microsoft Power Platform (e.g., Power Automate, Power Apps)
- Proven integration experience using web services/APIs
- Development skills in C#, .NET, and JavaScript
- Ability to optimise CRM performance, protect data integrity, and improve user adoption
- Relevant degree (or equivalent practical experience)
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know - we're here to support you.
Dynamics CRM Engineer in Melbourne employer: Peoplebank
Peoplebank is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne's vibrant manufacturing sector. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working alongside industry experts on transformative projects that make a real impact. Enjoy the flexibility of hybrid work arrangements, ensuring a healthy work-life balance as you contribute to cutting-edge digital manufacturing solutions.
